Definition of Lead Time
Lead time is the definition of the time needed for a good to be available for consumption from the moment it is ordered.The lead time should therefore include the following times:
- the placing of the order,
- its management by the seller,
- its transport or even possible transits for the delivery,
- its reception,
- possible controls,
- and unpacking time.
What about cycle time?
Lead time is an important indicator, however it is often confused with the term “cycle time”:
- Lead time is about what is relevant from a business/customer perspective. This is the ” commercial lead time” , which is what is visible and perceived by the customer. That is to say the setting up of stocks of finished products, semi-finished or raw materials at strategic points by the Supply Chain .
- Cycle time, also called “cycle time”, is what the team can influence by changing its work process. It is in a way, the ability of the teams to keep their promises. This is the actual lead time for the product to be made available. That is to say, the lead time of all the activities to be carried out — without stock already built up — on the supply chain.
Why use lead time/cycle time?
It is a major indicator for measuring the performance of a supply chain and its responsiveness. It can be an indicator of problems in the fluidity of order/request handling.
This indicator is under the responsibility of the Supply Chain Manager. Its various components are divided between the purchasing, production, logistics and sales departments.
The greater the lead time, the greater the level of resources (capacity, inventory, direct and indirect costs) to serve the customer.
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